Assistance - Mazza Group Service Srl

Assistance

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We offer a workshop service for all your car needs. Fill in the form and book directly online.

Select one or more services

Low battery
Oil change
Timing belt
Air conditioning
Clutch control
Control for recall
Control for engine warning
Wiring
Braking system
Programmed maintenance
Vehicle inspection
Tires replacement
Other

Vehicle data

Make * Please insert a make.

Model * Please insert a model.

Registration year * Please insert a registration year.

Please insert a fuel.

Booking data

Select a date * Enter a date.

Enter a time.

Courtesy vehicle: * Yes I'm interested No, I'm not interested Please specify this option.

Your data

Name and Surname * Please insert a name.

Email * Please insert a valid email address.

Phone * Please insert a phone number.

District District * Please insert a district.

Additional requests

I have read and accept the privacy policy * Please read and accept the Privacy Policy.

I consent to the processing of my data for marketing purposes Please accept the Marketing Policy.

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Your consent preferences

The following panel allows you to express your consent preferences to the tracking technologies we adopt to offer the functionalities and carry out the activities described below. To obtain further information on the usefulness and functioning of these tracking tools, please refer to the cookie policy. You can review and change your choices at any time.

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Needed cookies:
The necessary cookies allow the site to function properly, such as accessing protected areas or current language. The site cannot function properly without these cookies.

Provider	Nome cookie	Durata (giorni)	Finalità
GestionaleAuto.com	PHPSESSID	session	This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
GestionaleAuto.com	qtrans_front_language	365	This cookie is set by qTranslate WordPress plugin. The cookie is used to manage the preferred language of the visitor.
GestionaleAuto.com	cookiesDirective	182	This cookie keeps track of preferences on the use of cookies on the site.
GestionaleAuto.com	cookiesDirective	session	This cookie keeps track of preferences on the use of cookies on the site, only for current session because user closes cookie policy banner without accepting or rejecting cookie categories.
GestionaleAuto.com	ga_logged_user	7	This cookie identifies a user logged in the Dealers Area.
GestionaleAuto.com	ga_logged_user_data	7	This cookie contains the settings of the (advanced version) Dealers Area for a specific logged user.
GestionaleAuto.com	ga_mazzagroupbo_b2b_orders	90	This cookie contains the vehicles present in the shopping cart of the (advanced version) Dealers Area.
GestionaleAuto.com	lead_popup_*	7	This cookie disables the display of a lead pop-up in case it is set to be shown only once.
GestionaleAuto.com	lead_popup_*	30	This cookie disable the display of a lead popup if a lead has actually been collected.
GestionaleAuto.com	ga_mazzagroupbo_searching	session	This cookie manages the display of the vehicle search box for mobile devices.
GestionaleAuto.com	ga_ecommerce_quote	session	This cookie contains the free evaluation data to be reused in the 'Buy Online' section of the vehicle sheet (if active).

Preferences cookies:
Preference cookies allow you to store information that improves the use of the site, such as your favorite cars.

Provider	Nome cookie	Durata (giorni)	Finalità
GestionaleAuto.com	ga_mazzagroupbo_bookmarks	90	This cookie contains user selected favorite vehicles.
GestionaleAuto.com	ga_bookmarks	90	This cookie contains user selected favorite vehicles (duplicate of ga_*_bookmarks, used for technical reasons by the caching system).
GestionaleAuto.com	ga_mazzagroupbo_comparables	90	This cookie contains the currently compared favorite vehicles.
GestionaleAuto.com	ga_mazzagroupbo_rental_comparables	90	This cookie contains the currently compared favorite rental vehicles.

User experience improvement cookies:
User experience improvement cookies allow you to use the site in the best way, for example through a chat.

Provider	Nome cookie	Durata (giorni)	Finalità
Zendesk	__zlcstore	persistent	This cookie is necessary to ensure the chat function works in the appropriate box on the site.
Zendesk	ZD-buid	persistent	This cookie contains an unique ID that identifies the user in case of recurring visits.
Zendesk	ZD-store	persistent	This cookie records whether the Zendesk Answer Bot Self Service Assistant was displayed to the website user.
Zendesk	ZD-suid	persistent	This cookie contains an unique ID that identifies the user session.
Zendesk	__cfruid	session	This cookie is a part of the services provided by Cloudflare, including load balancing, website content delivery, and DNS connection for website operators.
Zendesk	AWSALBCORS	6	This cookie records which server-cluster is serving the visitor. This is used in the context of load balancing, in order to optimize the user experience.
Zendesk	__zlcmid	365	This cookie preserves the user's status on the different pages of the site.
Zendesk	zte#	session	This cookie saves a Zopim Live Chat ID that recognizes a device on multiple visits during a chat session.

Analytical cookies:
Analytical cookies provide anonymous statistics regarding visits to the various pages of the site.

Provider	Nome cookie	Durata (giorni)	Finalità
GestionaleAuto.com	ga_comparables	90	This cookie contains the currently compared favorite vehicles (duplicate of ga_*_comparables, used for technical reasons by the caching system).
GestionaleAuto.com	ga_rental_comparables	90	This cookie contains the currently compared favorite rental vehicles (duplicate of ga_*_rental_comparables, used for technical reasons by the caching system).
GestionaleAuto.com	ga_tracker	1	This cookie defines a list of visited vehicles.
GestionaleAuto.com	ga_view_counter	1	This cookie defines a list of vehicles with the count of the number of visits.
Google	_ga	730	This cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
Google	_ga_#	730	This cookie is used by Google Analytics to collect data on the number of times a user has visited the website, as well as data for the first visit and the most recent visit.
Google	_gid	1	This cookie is installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
Google	_gat	1	This cookie is used by Google Analytics to limit the frequency of requests.
Google	_gat_gaTracker	1	This cookie is used to throttle request rate.
Google	collect	session	This cookie is used to send data to Google Analytics about the device and user behavior. It tracks the user across devices and marketing channels.
Google	_dc_gtm_UA-#	1	This cookie is used by the Google Tag Manager to control the loading of a Google Analytics script tag.

Marketing cookies:
Marketing cookies keep track of the sites visited by users and allow the display of more suitable advertisements, based on visit preferences.

Provider	Nome cookie	Durata (giorni)	Finalità
GestionaleAuto.com	utm_source	session	This cookie defines the advertiser entity of a remarketing campaign.
GestionaleAuto.com	utm_medium	session	This cookie defines the medium used for a remarketing campaign (e.g. newsletter).
GestionaleAuto.com	utm_campaign	session	This cookie defines the name of the remarketing campaign.
GestionaleAuto.com	utm_term	session	This cookie defines the keyword that produced the click in a remarketing campaign.
GestionaleAuto.com	utm_content	session	This cookie defines the distinction between different entities that produced the click in a remarketing campaign (e.g. two links in the same email).
Google	IDE	365	This cookie is used by Google DoubleClick to record and report on the user's actions on the site after viewing or clicking one of the advertiser's advertisements in order to measure the effectiveness of an advertisement and present targeted advertising to the user.
Google	pagead/landing	session	This cookie collects data on visitor behavior from multiple websites in order to present more relevant advertisements. This also allows the website to limit the number of times a visitor is shown the same ad.
Google	test_cookie	1	This cookie is used to check if the user's browser supports cookies.
Google	ads/ga-audiences	session	This cookie is used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.
Google	_gcl_au	91	This cookie is used by Google AdSense to test advertising effectiveness on all websites that use their services.
Facebook	tr	session	This cookie is used by Facebook to deliver a variety of advertising products such as real-time offers from third party advertisers.
Facebook	_fbp	91	This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
Facebook	fr	91	This cookie is set by Facebook to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.

DATA PROCESSING

The data controller is Mazza Group Service Srl based in Via Andrea Costa, 1, 40013 Castel Maggiore (BO)

WHAT ARE COOKIES

A cookie is a small text file containing a certain amount of information exchanged between a website and your terminal (usually the browser) and is normally used by the operator of the website to store information necessary to improve the navigation within the site or to send advertising messages in line with the preferences expressed by the user in the field of web browsing. When you revisit the same site or any other site on the user's device checks for a cookie recognized, so you can read the information contained therein. The different cookie contains different information and are used for different purposes (efficient navigation in the pages of the same site, profiling in order to send promotional messages targeted analysis on the number of visits to the site).

During navigation, the user can get on to their terminals also cookies sent by other sites or web server (so-called third party), which may reside on some elements (eg. Images, maps, sounds, specific links to other pages domains) on the website that the user is visiting.

More generally, some cookies (called session cookies) are assigned to the user's device for the duration of access to the site and automatically expires when browser is closed. Other cookies (defined persistent) remain in the device for a prolonged period of time.

The specific purposes of the different types of cookies installed on this site are described below.

You can disable cookies by following the information below.

TYPES OF COOKIES USED BY THIS SITE

Needed cookies:
The necessary cookies allow the site to function properly, such as accessing protected areas or current language. The site cannot function properly without these cookies.

Provider	Nome cookie	Durata (giorni)	Finalità
GestionaleAuto.com	PHPSESSID	session	This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
GestionaleAuto.com	qtrans_front_language	365	This cookie is set by qTranslate WordPress plugin. The cookie is used to manage the preferred language of the visitor.
GestionaleAuto.com	cookiesDirective	182	This cookie keeps track of preferences on the use of cookies on the site.
GestionaleAuto.com	cookiesDirective	session	This cookie keeps track of preferences on the use of cookies on the site, only for current session because user closes cookie policy banner without accepting or rejecting cookie categories.
GestionaleAuto.com	ga_logged_user	7	This cookie identifies a user logged in the Dealers Area.
GestionaleAuto.com	ga_logged_user_data	7	This cookie contains the settings of the (advanced version) Dealers Area for a specific logged user.
GestionaleAuto.com	ga_mazzagroupbo_b2b_orders	90	This cookie contains the vehicles present in the shopping cart of the (advanced version) Dealers Area.
GestionaleAuto.com	lead_popup_*	7	This cookie disables the display of a lead pop-up in case it is set to be shown only once.
GestionaleAuto.com	lead_popup_*	30	This cookie disable the display of a lead popup if a lead has actually been collected.
GestionaleAuto.com	ga_mazzagroupbo_searching	session	This cookie manages the display of the vehicle search box for mobile devices.
GestionaleAuto.com	ga_ecommerce_quote	session	This cookie contains the free evaluation data to be reused in the 'Buy Online' section of the vehicle sheet (if active).

Preferences cookies:
Preference cookies allow you to store information that improves the use of the site, such as your favorite cars.

Provider	Nome cookie	Durata (giorni)	Finalità
GestionaleAuto.com	ga_mazzagroupbo_bookmarks	90	This cookie contains user selected favorite vehicles.
GestionaleAuto.com	ga_bookmarks	90	This cookie contains user selected favorite vehicles (duplicate of ga_*_bookmarks, used for technical reasons by the caching system).
GestionaleAuto.com	ga_mazzagroupbo_comparables	90	This cookie contains the currently compared favorite vehicles.
GestionaleAuto.com	ga_mazzagroupbo_rental_comparables	90	This cookie contains the currently compared favorite rental vehicles.

User experience improvement cookies:
User experience improvement cookies allow you to use the site in the best way, for example through a chat.

Provider	Nome cookie	Durata (giorni)	Finalità
Zendesk	__zlcstore	persistent	This cookie is necessary to ensure the chat function works in the appropriate box on the site.
Zendesk	ZD-buid	persistent	This cookie contains an unique ID that identifies the user in case of recurring visits.
Zendesk	ZD-store	persistent	This cookie records whether the Zendesk Answer Bot Self Service Assistant was displayed to the website user.
Zendesk	ZD-suid	persistent	This cookie contains an unique ID that identifies the user session.
Zendesk	__cfruid	session	This cookie is a part of the services provided by Cloudflare, including load balancing, website content delivery, and DNS connection for website operators.
Zendesk	AWSALBCORS	6	This cookie records which server-cluster is serving the visitor. This is used in the context of load balancing, in order to optimize the user experience.
Zendesk	__zlcmid	365	This cookie preserves the user's status on the different pages of the site.
Zendesk	zte#	session	This cookie saves a Zopim Live Chat ID that recognizes a device on multiple visits during a chat session.

Analytical cookies:
Analytical cookies provide anonymous statistics regarding visits to the various pages of the site.

Provider	Nome cookie	Durata (giorni)	Finalità
GestionaleAuto.com	ga_comparables	90	This cookie contains the currently compared favorite vehicles (duplicate of ga_*_comparables, used for technical reasons by the caching system).
GestionaleAuto.com	ga_rental_comparables	90	This cookie contains the currently compared favorite rental vehicles (duplicate of ga_*_rental_comparables, used for technical reasons by the caching system).
GestionaleAuto.com	ga_tracker	1	This cookie defines a list of visited vehicles.
GestionaleAuto.com	ga_view_counter	1	This cookie defines a list of vehicles with the count of the number of visits.
Google	_ga	730	This cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
Google	_ga_#	730	This cookie is used by Google Analytics to collect data on the number of times a user has visited the website, as well as data for the first visit and the most recent visit.
Google	_gid	1	This cookie is installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
Google	_gat	1	This cookie is used by Google Analytics to limit the frequency of requests.
Google	_gat_gaTracker	1	This cookie is used to throttle request rate.
Google	collect	session	This cookie is used to send data to Google Analytics about the device and user behavior. It tracks the user across devices and marketing channels.
Google	_dc_gtm_UA-#	1	This cookie is used by the Google Tag Manager to control the loading of a Google Analytics script tag.

Marketing cookies:
Marketing cookies keep track of the sites visited by users and allow the display of more suitable advertisements, based on visit preferences.

Provider	Nome cookie	Durata (giorni)	Finalità
GestionaleAuto.com	utm_source	session	This cookie defines the advertiser entity of a remarketing campaign.
GestionaleAuto.com	utm_medium	session	This cookie defines the medium used for a remarketing campaign (e.g. newsletter).
GestionaleAuto.com	utm_campaign	session	This cookie defines the name of the remarketing campaign.
GestionaleAuto.com	utm_term	session	This cookie defines the keyword that produced the click in a remarketing campaign.
GestionaleAuto.com	utm_content	session	This cookie defines the distinction between different entities that produced the click in a remarketing campaign (e.g. two links in the same email).
Google	IDE	365	This cookie is used by Google DoubleClick to record and report on the user's actions on the site after viewing or clicking one of the advertiser's advertisements in order to measure the effectiveness of an advertisement and present targeted advertising to the user.
Google	pagead/landing	session	This cookie collects data on visitor behavior from multiple websites in order to present more relevant advertisements. This also allows the website to limit the number of times a visitor is shown the same ad.
Google	test_cookie	1	This cookie is used to check if the user's browser supports cookies.
Google	ads/ga-audiences	session	This cookie is used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.
Google	_gcl_au	91	This cookie is used by Google AdSense to test advertising effectiveness on all websites that use their services.
Facebook	tr	session	This cookie is used by Facebook to deliver a variety of advertising products such as real-time offers from third party advertisers.
Facebook	_fbp	91	This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
Facebook	fr	91	This cookie is set by Facebook to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.

COOKIE REMOVAL

Most browsers are initially set up to accept cookies automatically. You can change this setting to block cookies or to prevent some cookies from being stored on your device.

For information and to turn off cookies go to the site:

www.youronlinechoices.com/uk

We would like to point out that the deactivation, even partial, of cookies could make the site unavailable to navigation.

USER RIGHTS

Under Article. 7 Privacy Code, any time you have the right to obtain confirmation of the existence of data concerning him and to know the content and origin, to verify its accuracy or request its integration or update, or correction. Also it has the right to ask the cancellation, anonymization or blocking of data processed unlawfully, and to oppose for legitimate reasons the processing of data concerning him. Its requests shall be made the data controller, to the following email address: info@mazzagroup.it